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Contract violations

Violations are formal records of contract breaches. Unlike penalties (which are financial), violations are documented facts. They build a history that can be used as grounds for penalties, contract termination, or legal proceedings.

Automatic violations

Overdue payment violations

The system automatically creates a violation record when a payment is overdue beyond the grace period defined in the contract. You don't need to do anything — the system tracks dates and creates violations with links to the specific overdue payments.

Manual violations

Not all violations can be detected automatically. For everything else — you create the record yourself:

Noise complaints from neighbors
Property damage (scratches, broken items, stains)
Unauthorized persons living in the property
Pets without landlord's written permission
Late submission of meter readings
Any other breach of the rental agreement

How to record a violation

Go to Violations page

Open the property → Violations from the menu.

Create a new violation

Select the contract, set the date, severity level, and write a detailed description of what happened.

Attach evidence

Upload photos, videos, or documents proving the violation. Neighbor complaints, damage photos, timestamps — the more evidence, the stronger your position.

Link to penalty (optional)

If the violation warrants a financial penalty — create one from the Penalties section and reference this violation.

Severity levels

Minor Small infractions — late meter readings, minor noise. Usually a warning.

Major Significant breaches — property damage, repeated noise, unauthorized modifications. Grounds for a penalty.

Critical Severe violations — unauthorized subletting, illegal activity, major structural damage. Grounds for contract termination.

Tip: Violations build a history. Even if you don't charge a penalty for a minor violation, record it anyway. If the pattern repeats, you'll have documented evidence for escalation or contract termination.

Violations vs Penalties

Violation = documented fact

"On March 5th, the tenant caused noise after 22:00. Neighbor from apartment 12 complained." — this is a fact record.

Penalty = financial consequence

"Per clause 6.2 of the contract, a penalty of 200 UAH is applied for the noise violation." — this is the financial sanction based on the violation.

Technical documentation

For API endpoints and violation management details, see the Library:

Library → Contract Violations

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