Repair compensations
When the tenant pays for repairs out of their own pocket — a broken faucet, a new lock, pipe cleaning — they deserve to be compensated. Repair compensations track these expenses and adjust the financial balance between you and the tenant.
When it happens
The tenant notices a problem, calls a repairman, pays from their pocket, and sends you the receipt. This is a common scenario — especially for small urgent repairs where waiting for the landlord would cause further damage.
- Plumber visit — leaking pipe or faucet
- Electrician — faulty outlet, circuit breaker
- Lock replacement — broken or lost keys
- Appliance repair — boiler, washing machine, oven
- Small maintenance — window adjustment, door hinges, sealant
How it works
The tenant calls the repairman, pays, and gets a receipt or invoice.
The tenant goes to Compensations → New, enters date, amount, description, and attaches the document.
You see the request with the document. Check the amount and description. If correct — confirm. The compensation is reflected in the balance.
The confirmed compensation reduces the tenant's debt (or increases their credit). It appears in the reconciliation statement as a credit entry.
Two scenarios
Most common case. The tenant paid, uploads the receipt, and waits for your confirmation. You just review and click confirm.
If you organized the repair and want to credit the tenant — create the compensation yourself. It's auto-confirmed on your side.
Compensation fields
Technical documentation
For API endpoints and compensation management details, see the Library:
Library → Repair compensations