Home How to work Tenant Pay and create a receipt

Pay and create a receipt

You saw the charges — now it's time to pay. Pay at the bank or online, then create a receipt in the system. Attach the bank document, select which charges the payment covers — and you're done. The system creates payments automatically.

How the process works

1
Pay at the bank or online

Pay utilities and/or rent through your bank — transfer, terminal, online banking. Keep the receipt or take a screenshot of the confirmation.

2
Create a receipt in the system

Go to your property → Receipts → New. Enter the payment date, total amount, and attach the bank document (photo, PDF, or screenshot).

3
Select charges covered

The system shows all your unpaid charges. Select which ones this receipt covers — electricity, water, gas, rent — and set the amount for each. If you paid everything in one transfer, distribute the total across all charges.

4
Payments are created automatically

Once the receipt is saved, the system automatically creates individual payments for each selected charge. You don't need to create payments manually — the receipt does it all.

5
Landlord confirms

The landlord receives a notification and sees your receipt with the attached document. They review and confirm on their side. Once both sides confirm — the receipt is locked.

What to attach

Bank receipt

Photo of the paper receipt from the bank terminal or payment desk. Make sure the amount, date, and payee are visible.

Online banking confirmation

Screenshot or PDF of the payment confirmation from your banking app or website. Should show the transfer details and status.

Bank transfer statement

A bank statement or transfer confirmation showing the payment was sent. Useful for large payments or when the landlord requests proof.

Example

You paid all utilities on March 5th at the bank:

  • Electricity — 150 UAH
  • Water — 80 UAH
  • Gas — 200 UAH

Create 1 receipt for 430 UAH. Attach the bank receipt. Select all 3 charges and distribute the total. The system creates 3 payments automatically. The landlord gets a notification — done.

Paying rent

Rent as a separate receipt

If you pay rent separately from utilities — create a separate receipt. Select the rental charge, attach the transfer confirmation. The process is the same.

Rent + utilities in one payment

Paid everything in one transfer? Create one receipt for the total amount. Select both utility charges and the rent charge — distribute accordingly.

Bilateral confirmation

Pending Receipt created, waiting for the other side to confirm
Confirmed Both sides confirmed — the receipt is locked and serves as legal proof of payment
Disputed The landlord rejected or questioned the receipt — check the reason and provide clarification
Tip: Create receipts as soon as you pay — don't wait until the end of the month. This way the landlord sees the payment immediately and your balance updates in real time. The system sends email notifications to the landlord when you create a receipt.

Technical documentation

For receipt-payment allocation details and API, see the Library:

Library → Receipts

What's next?

If the landlord paid bills on your behalf and created a receipt — you'll need to confirm it. Learn how in the next section.