Confirm landlord's receipts
Sometimes the landlord pays utility bills on your behalf — at the bank or online. They create a receipt in the system and attach the bank document. Your job is simple: review the document and confirm. One click.
When this happens
The landlord went to the bank and paid electricity, water, gas on your behalf. They create a receipt, attach the bank document, and distribute it across your charges.
You transferred rent to the landlord. They create a receipt confirming they received the payment and attach the transfer confirmation.
How to confirm
When the landlord creates a receipt, the system sends you an email notification. You also see a badge on the Receipts page.
Go to your property → Receipts. Find the receipt marked as "Pending confirmation". Open it to see the details — date, amount, linked charges.
Check the bank receipt or transfer confirmation attached by the landlord. Verify the amount matches, the date is correct, and the payment was for your charges.
If everything is correct — click Confirm. If something is wrong (wrong amount, missing document, wrong charges) — reject and write a comment explaining the issue.
What to check
Why confirmation matters
A confirmed receipt with bilateral signatures is legal proof that the payment was made. Neither side can dispute it later.
Your balance updates correctly only when receipts are confirmed. Unconfirmed receipts stay in a pending state and don't affect the final calculation.
The bilateral system protects both sides. The landlord can't claim a payment was made without your agreement, and you can't deny it either.
What's next?
Fixed something in the apartment at your own expense? You can request a repair compensation from the landlord. Learn how in the next section.