Messages
The messaging system lets you communicate with your tenant directly inside the platform. Every message is saved, tied to the property, and available to both sides at any time. No more searching through WhatsApp or email for that one message about the broken boiler.
Why use in-system messages?
Every message is stored permanently. Search by date, scroll through conversation. Nothing gets lost.
Messages are organized per property. Multiple properties — each conversation is separate.
In case of a dispute, the message history serves as documented proof. Timestamps, read receipts — everything is tracked.
New messages trigger email and Telegram notifications. You never miss an important message.
How to use
Go to property → Messages from the menu, or click the messages icon in the top bar.
If the property has multiple users, select who to talk to. Each conversation is separate.
Type your message and send. The tenant receives a notification immediately. You can reply to specific messages.
Common use cases
- Discuss a repair — agree on timing, costs, and who handles it
- Remind about overdue payment
- Coordinate property inspection
- Clarify a charge
- Send reconciliation statement
- Discuss contract renewal or changes
Features
Technical documentation
For API endpoints, file attachments and details, see the Library:
Library → Property Messages