Terms of Service

1. General Provisions

1.1. These Terms of Service (hereinafter — "Terms") govern the use of the LandLordKeeper service (hereinafter — "Service") provided by Коток Ілля Маркович.

1.2. Using the Service means full and unconditional acceptance of these Terms, the Public Offer Agreement, and the Privacy Policy.

1.3. The Provider has the right to change these Terms by publishing a new version on the Service website. Continued use of the Service after changes take effect means consent to the new version.

2. Subject of Agreement

2.1. The Provider grants the Customer access to the Service for property management, data accounting, and communication.

2.2. Services may include:

• providing access to the Service web interface
• data storage using technical and organizational protection measures
• providing technical support within the scope of the selected tariff
• updating and developing the Service functionality

2.3. The Service provides exclusively the technical capability to use the software. The Provider does not provide legal, accounting, appraisal, or other professional consulting services.

3. Rights and Obligations of Parties

3.1. The Provider undertakes to:

• make reasonable efforts to ensure the functioning of the Service
• comply with data processing terms in accordance with the Privacy Policy
• provide technical support within the scope of the selected tariff
• notify about planned technical maintenance in advance when possible

3.2. The Customer undertakes to:

• pay for services in a timely manner
• comply with these Terms, the Offer Agreement, and other Service documents
• ensure confidentiality of Account access credentials and not transfer them to third parties
• use the Service exclusively for lawful purposes and not take actions that may disrupt the Service or the rights of third parties

3.3. The Provider has the right to:

• Suspend access in case of non-payment
• Delete account for violation of Terms
• Change tariffs with 30 days notice

4. Payment for Services

4.1. Payment is made on a prepayment basis.

4.2. Payment methods: bank card (Visa, Mastercard), bank transfer.

4.3. Prices are in UAH (Ukrainian Hryvnia) and include all taxes.

4.4. Invoice is issued automatically at the beginning of each billing period.

Pricing and Subscriptions

• Each new property receives a free 30-day trial period. Full service functionality is available during the trial.
• Demo properties are available for exploring service functionality without time restrictions. Demo properties are not subject to billing and do not require a subscription.
• After the trial period expires, a subscription is required to continue working with the property. Payment is made from the user's wallet balance.
• Subscriptions can be set to auto-renew. When auto-renewal is enabled, the system automatically deducts funds from the wallet one day before the subscription expires.
• The user is responsible for timely wallet balance top-up to ensure uninterrupted operation of auto-renewable subscriptions.

5. Limitation of Liability

5.1. The Service is provided on an "as is" and "as available" basis. The Provider does not guarantee complete uninterrupted, error-free, and secure operation of the Service in all cases.

5.2. The Provider is not liable for:

• interruptions in the Service, failures of hosting, data centers, payment systems, and third-party platforms
• loss of profit, lost revenue, indirect or consequential damages
• actions or inactions of third parties and force majeure circumstances
• the content, legality, and consequences of using information posted by Users

5.3. The Provider's aggregate liability is limited to the amount actually paid by the Customer for services during the last 3 (three) months.

6. Intellectual Property

6.1. All rights to the Service, including software code, design and documentation, belong to the Provider.

6.2. The Customer receives a non-exclusive license to use the Service for the period of paid subscription.

6.3. Data uploaded by the Customer remains the property of the Customer.

7. Agreement Termination

7.1. The Customer may stop using the Service at any time.

7.2. When cancelling the subscription, access is maintained until the end of the paid period.

7.3. The Provider retains Customer data for 30 days after the subscription ends.

8. Dispute Resolution

8.1. Before applying to court, the party that considers its rights violated undertakes to send a written or electronic claim to the other party.

8.2. The claim review period is 15 (fifteen) calendar days from the date of receipt.

8.3. If no agreement is reached, the dispute shall be resolved in court in accordance with the laws of Ukraine.

9. Provider Details