Privacy Policy
Effective date: 2026-03-20
1. General Provisions
1.1. This Privacy Policy describes how Коток Ілля Маркович (hereinafter — "Operator") collects, uses, stores, and protects data of LandLordKeeper service users (hereinafter — "Service").
1.2. By using the Service, you agree to this Policy, the Public Offer Agreement, and the Terms of Service.
1.3. The Operator complies with the requirements of the Law of Ukraine "On Personal Data Protection" and, to the extent applicable to EU users, the provisions of the General Data Protection Regulation (GDPR).
2. What Data We Collect
2.1. Data you provide:
- First and last name
- Email address
- Phone number
- Tax identification number (TIN)
- Passport data (optional)
- Property information
2.2. Data collected automatically:
- IP address
- Browser and operating system type
- Date and time of visit
- Pages you view
2.3. Payment data:
- Payments are processed through certified payment providers
- We DO NOT store bank card data
3. How We Use Data
3.1. The legal bases for personal data processing are: contract performance (Offer Agreement), User consent, legitimate interest of the Operator, and compliance with legal obligations. Personal data is used for:
- Provide access to the Service
- Process payments
- Send important notifications about the Service
- Technical support
- Improve Service quality
3.2. We do NOT use your data for third-party advertising mailings without your explicit consent.
3.3. If the User uploads personal data of third parties to the Service (e.g., tenant data, counterparty data), the User guarantees the existence of proper legal grounds for such transfer and processing.
4. Sharing Data with Third Parties
4.1. We DO NOT sell, exchange or share your personal data with third parties, except:
- Payment providers for payment processing
- Government authorities upon lawful request
4.2. All partners who have access to data are obligated to maintain confidentiality.
4.3. Data is stored on servers located in jurisdictions that provide an adequate level of data protection in accordance with applicable legislation.
5. Data Protection
5.1. We apply reasonable technical and organizational data protection measures, including:
- Data encryption (SSL/TLS)
- data storage using technical and organizational protection measures
- Regular backups
- Restricted access to data
5.2. Passwords are stored in encrypted form. The Operator does not guarantee absolute security of information systems and data transmission channels.
6. Cookies
6.1. The Service uses cookies for:
- Saving authorization session
- Remembering language settings
- Traffic analytics
6.2. You can disable cookies in your browser settings, but this may limit the Service functionality.
7. Your Rights
7.1. You have the right to:
- Get information about your data
- Correct inaccurate data
- initiate deletion of account and data in the manner provided by the Service interface, taking into account technical features, backups, and legislative requirements
- Restrict data processing
- Get a copy of your data
7.2. To exercise your rights, contact [email protected]
8. Data Retention
8.1. Data is stored for the duration of the subscription and 90 (ninety) days after its expiration or object deactivation.
8.2. After account deletion, data is removed taking into account the Service's technical features, backup procedures, and mandatory legislative requirements. The Provider is not obligated to ensure data recovery after the retention period expires.
8.3. Financial documents are retained for 7 years in accordance with legislation.
Data from demo properties and properties with expired trial periods and subscriptions is retained for 90 (ninety) days. After this period, data may be deleted.
Payment data (card numbers, CVV codes) is not stored on the service servers. Payment processing is handled by certified payment providers.
9. Policy Changes
9.1. The Operator may change this Policy.
9.2. We will notify you of significant changes by email.
9.3. Continued use of the Service means agreement with the updated Policy.