Messages
Communicate with your landlord directly in the system. Discuss repairs, charges, questions — everything is saved and tied to the property. No need for WhatsApp, email, or phone calls. Both sides have a complete history of the conversation.
When to use
- Question about a charge — "Why is electricity higher this month?"
- Report a problem — "The kitchen faucet is leaking, need a plumber"
- Discuss a penalty — "I disagree with the late payment penalty"
- Coordinate repairs — "When can the electrician come?"
- Request adjustment — "Can we offset the deposit against last month's rent?"
- General communication — move-in/move-out, contract questions, scheduling
How to send a message
Open your property → Messages from the menu. You'll see the conversation history with the landlord.
Type your message in the text field. Be clear and specific — include dates, amounts, or references to charges/receipts when relevant.
Click Send. The landlord receives an email notification about your new message. They can reply directly in the system.
Why use system messages
Every message is saved and tied to the property. You can scroll back months or years. Nothing gets lost like in chat apps or email threads.
Messages serve as evidence of communication. If you reported a problem or requested a repair — it's documented with a timestamp. Useful in disputes.
Both sides get email notifications for new messages. You don't need to check the system constantly — you'll know when there's a reply.
Messages are tied to a specific property. If you rent multiple properties — each has its own conversation thread. No confusion about which apartment you're discussing.
You've completed the tenant guide!
You now know how to: view charges, pay and create receipts, confirm landlord's receipts, request repair compensation, handle penalties, confirm adjustments, check your balance, and communicate with your landlord. Everything you need to manage your rental relationship in one system.